Released on: December 28, 2007, 9:23 pm

Press Release Author: Spanto Soft S.L.

Industry: Management

Press Release Summary: Give Your Web Site Visitors Live, Real-Time Support

Press Release Body: When prospects visit a web site with RealTimeQuery installed,
they\'ll see immediately if an operator is available for a real-time chat. A single
click alerts your operator that there is a visitor with an inquiry. Visitor and
operator can exchange text messages quickly and easily. Your operators have a
library of preformatted responses that they can call up, modify when necessary, and
send immediately to your web site visitors.

Operators can access information about all of their site\'s visitors. On the
operators\' world map, each country\'s color changes as the number of visitors from
that country goes up and down. For each visitor, the operators can see the IP
address, browser, and the web site that the visitor was surfing before entering
their site.

RealTimeQuery reduces telephone expenses. Instead of talking with visitors on the
phone, RealTimeQuery lets you exchange text messages instantly, worldwide. Prospects
and customers appreciate the convenience of having a live support person who can
answer their questions. By answering inquiries immediately, you can close more sales
and enhance customer satisfaction.

Most real-time support systems are hosted solutions, requiring you to negotiate with
your web host to install and run software on their web server. By contrast,
RealTimeQuery runs on any Internet-enabled computer in your company, and requires no
modifications of your web host\'s server software.

RealTimeQuery doesn\'t use complicated, bloated database engines. The program
supports one or more operators. Operators can exchange text and files with each
other, and with your web site visitors. Because RealTimeQuery is so simple to learn
and to use, your operators become productive immediately. And because of its
simplicity, you pay an affordable one-time license fee, with no monthly fees or
hidden charges.

New features in version 3.2 include the ability to turn RealTimeQuery online and
offline automatically as operators come and go; an enhanced visitor interface; a
library of preformatted messages that can be modified and sent immediately to
visitors; and a DFD interface that lets visitors contact you without a web interface
by simply clicking an icon on their desktops.

Whether you\'re a business person who needs to close more sales by providing
real-time support to prospects, a customer support manager who needs a convenient,
affordable way for clients to make inquiries, or an entrepreneur who wants to gain a
competitive edge by providing superior service in the marketplace, RealTimeQuery has
the tools that you need.

RealTimeQuery v. 3.2 runs under Windows Vista/XP/2000, costs $199.95(US) for a
single-user license, and may be purchased securely online on
http://www.realtimequery.com. Volume discounts are available. You can download a
free 15-day trial version from the company\'s web site. For more information, contact
support@realtimequery.com. Internet: http://www.realtimequery.com.

Web Site: http://www.realtimequery.com

Contact Details: Address: Pere Pau 19, Barcelona
Spain

Phone Number: +34 933585541
Email: ramon@spanto.com